If you have experienced this issue, please let us know in the discussion section below. Instead, we followed the steps to reset the headphones and Xbox, and this didn't solve this issue for us. However, we are unable to adjust our router or turn off other devices in order to test for interference. SteelSeries has put out a troubleshooting guide to address this issue, noting it could be caused by minor interference. The headphones were also still showing as connected, even though they had disconnected, and we would have to turn them off and on again. After using the headphones for a couple of days, we noticed this issue, even when using two different dongles. Update : Some users have reported that their headset disconnects on its own and that the audio stutters or sounds clicky. While their iOS and Android latency are a bit lower, it's worth noting that some apps and devices compensate for lag, so your real-life mileage may vary. They also have quite a bit of latency on PC when streaming videos. However, they don't have multi-device or NFC pairing. You can use them to stream music from your phone when also gaming on the Xbox One, which is convenient if you like to use your headphones for more casual use. The SteelSeries Arctis 9X have great Bluetooth connectivity. However, the scoring of this box has changed from 6.7 to 7.0 to reflect these changes. You also shouldn't notice a delay in audio or visuals. These headphones still have a good latency value, though, as a good value falls between -55ms to 150ms. However, using test bench 1.5, we measured -8ms on iOS and 13ms on Android. Previous to this test bench, we gave a score of 0ms when the value was negative. Negative latency means that your audio comes before your visuals. Update : We now measure negative latency values in test bench 1.5 and have extended our scoring curve accordingly. As a result, we have updated our review, and the scoring of this box has changed. Once paired to both devices, you can hear audio from both devices simultaneously. Next, you press the headphones' 'Bluetooth' button to pair them with a phone. You must first press the 'Pair' button on the Xbox console and then press and hold the headphones' power button for six seconds this pairs the headphones to the console. Update : We've changed Multi-Device Pairing from 'No' to 'Bluetooth + Console/Non-BT Wireless' as these headphones can connect to an Xbox console and a Bluetooth device at the same time.

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